Just say NO

Victory Van Lines, thank you for making Ryan and I's life a whole lot harder the last 2 weeks.

I won't ramble about the things that they did wrong since the time we booked them as our movers.

Instead, I'll make this a positive post so if anyone else thinks about booking movers, they'll know what to look for.

When we found out that we would be moving, Ryan started doing a LOT of research.  He's a very analytical guy, so it wasn't unlike Ryan to search all moving websites, look at complaints and comments on the Better Business Bureau website, and ask colleagues about who to go with.  SO, needless to say, we were very surprised that we had so many issues with Victory Van Lines.

So, some genuine advice:

1)  There is a federal law that says you shouldn't expect to pay more than 10% of what the on-site estimate is.  Our on-site estimate was 4500 lbs.  After they weighed the truck, we were told that our actual weight was 7000 lbs.  Shady, huh?

2)  This leads me to my next point.  If you book your movers, do not sign anything that is blank.  We signed something assuming it was for the on-site estimate weight, which we found out later was not the case.  They took the paper we signed and filled in the truck weight 3 days after they told us they would have the truck weighed.  Shady?  We thought so too.

3) Stay with the crew who is packing your stuff.  If you let them out of site, they will not wrap any of your fragile items.  Instead, they would throw ALL of your stuff in one huge box.  When you are around, they will wrap everything carefully and place about 2 items in a box that could hold a Smart Car. Can we say sketchy?

4) Hold the movers to the date they tell you are going to deliver your items.  When you're told by your movers that "it is what it is" when it comes to the weight of the truck, the very same phrase can be held to the movers when you're told that the truck broke down and no longer have a delivery date for you. Weird? Yes.  Unlucky? Absolutely.  Unreasonable?  YUP.

5) Don't accept a discount of $125 when your items are delivered 4 days after the very latest day you were told your items would be delivered.  When the delivery crew refuses to give you your items because you haven't paid the full amount, call the cops. Is it sketchy that a delivery would be refused?  Undeniably yes.

6) When your main contact at the moving company doesn't call you when he says he will and starts screening your calls, keep calling.  Use *67.  Call the office every 5 minutes every day.  Email him until you get the response you want. A respectable company will not screen your calls days on end, and then pretend not to get your voicemail's when you finally do in touch with him.  Can I get a S? a H? an A? a D? and a Y? What does that spell? SHADY.

So, kiddos, what did we learn tonight??

JUST SAY NO

TO

It's the right thing to do.  ;)


By the way, it's a very special lady's birthday today.  Happy Birthday, Marian.  Miss you all the time <3